My first repo
This story by request. Setting: Dyersburg, TN - June 1999. I have just been hired by Enterprise. Previously, I had worked for a rent-to-own place, so repossession was not foreign to me at all! My manager, Rich, learns this over lunch and he tells me that he wants me to help him repo a car. At the time, we didn't really go over details of why we did a repo or when. Rich explained that this was generally up to the manager of each Enterprise location, with a few broad guidelines. Rich also explained, as was his way, that there was really only one reason we would ever repo a car - only if the customer owed money. Made sense to me. I learned later, as Rich predicted I would, what circumstances generally happened leading up to a repo. But this day, I was wide-eyed and full of wonder. The vehicle was a nice Chevy pickup truck. The renter lived a bit of a drive away from the branch - 30 minutes or so. We drove to the house, and Rich taught me the 2 most fundamental rules of a re...